FAQ

 

What is your shipping policy?

Pre-made objects will ship in 1-3 days. Objects that need to be fabricated may take up to 7 days to ship. Custom orders will take longer.

Smaller items (ornaments, key fobs, bottle openers, under 13oz., etc): They will be sent first class mail in a padded envelope.

Medium Items (coat hooks, desk clocks, wall clocks, etc): will be sent priority mail in a flat rate padded envelope.

Large & extra large items (sprawling wall clock, lamps, tables, stools, etc): These will need to be custom boxed and sent priority mail. Packing might take a while & it might not look pretty. I don’t compromise my designs to literally fit in a box.

Do you only use bike parts?

Not exclusively, but given my work with bike co-ops and collectives it’s the medium I’m most familiar with. Often in my travels strange pieces of steel will cross my path and I try to use them. Generally what is made is influenced by the medium.

Can I custom order something?

Absolutely! I’ve made awards for bike races, raffle prizes, and pieces commemorating the retirement of a old or wrecked bicycle. We can collaborate to build what you need for yourself, your event, or a loved one.

Can I order wholesale?

Maybe. I’ve done special pricing on large custom orders and batches. If you have a bike shop or boutique where my works would fit in please contact me for pricing.

What is your return policy?

I can accept exchanges & returns

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Any other questions?

Click on ‘CONTACT’ below and fill out the form. I’ll try and get an answer to you ASAP.